Integrated and scalable Cloud PBX to enhance your profitability, reliability and professionalism. Say goodbye to your traditional phone system where physical infrastructure is needed on-premise . INGOS Phone is located in the cloud and works via internet.Download our INGOS Phone App and use INGOS Phone from litterally everywhere with great features like call forwarding, voice-to-mail, conference call which can all be easily configured via web interface. INGOS Phone is fully scalable and supports remote work as well as digital collaboration perfectly.
Features
Easy setup & scalable
Our cloud-based VoIP platform exemplifies easy setup and scalability. Users quickly configure their system online, starting with essential features for a small team. As the business expands, they seamlessly scale up, adding users and advanced capabilities without significant upfront investment, ensuring a robust communication system that grows with them.
Voicemail, Fax, Chat and Videoconferencing
All personalized communication solution in one makes collaborating more efficient and accessable vom everywhere. Choose your favourite way of communicating.
Customization
Customize every part of your unified communications solution including pricing, features or add your own branding.
Intuitive and personalized user portal
Fast user onboarding, overview overall numbers, call flows, call logs, office hours and individual music on hold – so intuitive you don’t need to be a technician.
Mobility
Mobile voice and data services give users the freedom to make and receive calls from everywhere even with multiple inbound numbers.
Call Forwarding and transfer
The call forwarding and transfer feature allows the redirection of incoming calls to any number or device, ensuring important calls are always answered. It's easy to set up and perfect for enhancing collaboration and customer service, offering flexibility for on-the-go or remote work scenarios.
Individual Feature Codes
The individual Feature Code capability lets users customize unique codes to activate or deactivate specific call features instantly. This personalization enhances efficiency, allowing for quick adjustments to call settings and features according to immediate needs or preferences. It's ideal for streamlining workflows and ensuring communication systems are tailored to individual or organizational requirements.
Supported Devices
In the first place we recommand our own INGOS Phone app which can easily be downloaded in the AppStore or Playstore. Just download it and enter your credientials. It's also possible to use a desk phone (additionaly), the following fabricators are supported: Poly, Yealink, Cisco, Panasonic, Grandstream, Avaya and others are supported.
Callcenter experience
Brings together all functionalities a modern call center needs: skill based routing and other routing configurations, call recording, whispering, barging, eavesdrop, intuitive queue creation and fully configurable agent & queue reports, Drag-and drop hold treatment , easy agent creation and management.
Customized callflows & queues
Customized callflows & queues streamline call routing and queue management, allowing for personalized paths and strategies that enhance efficiency and customer service. Optimize call distribution and reduce wait times by ensuring calls are directed to the appropriate personnel swiftly.
Redundancy & Security
3 zone infrastructure to minimize potential impacts of security breaches and to protect sensitive data and resources from eternal threats.
